Audibel has relevant and timely reporting enabled
by their 7 year partnership with
CLIENT:
INDUSTRY AND TYPE OF COMPANY:
HEALTHCARE,
AUDIOLOGY
COMPANY SIZE:
400+ Clinics
NUMBER OF DATA SOURCES:
BUSINESS SYSTEMS / APPLICATIONS
3 BUSINESS SYSTEMS
GOALS
- Monitor key performance indicators.
- Align executive and operational reporting.
CHALLENGES
- Multiple data source systems were not well integrated.
- Canned reports did not provide day to day information needed that was unique to Audibel’s business.
- Audibel was unable to identify clinics that were not reaching revenue goals in a timely manner.
SOLUTIONS
- Built an end-to-end business intelligence solution including data warehouse and Power BI architecture layers.
- Customized KPIs unique to daily, weekly, monthly, quarterly, and yearly goals such as delivered revenue, payments, close rates, and return for credit.
- Sent reports to leaders in their 400+ clinics to help improve profitability.
- Tracked the patient’s journey and improved speed of the process.
- Built a revenue projection model that forecasts short term revenue based on future scheduled patient activity.
RESULTS
- Executives have the timely custom reports necessary to monitor the effectiveness of their marketing and operational efforts and take corrective actions.